Posts Tagged product quality
My coffee maker died yesterday. It was six months old. It died of the mechanical equivalent of a grand mal seizure or a massive heart attack, I’m not exactly sure which applies. One thing is certain; the death was premature.
For the past two years, I’ve been trying to find an upscale coffee maker to replace my old, reliable, cheap Mr. Coffee. I am in search of a more aesthetically pleasing machine that makes better coffee. I’m not talking about a ridiculously priced espresso machine. I’m talking about a good-looking machine in the neighborhood of seventy-five dollars including tax that makes yummy coffee. I don’t think that’s asking too much, especially considering the premium coffee I use. If there’s anything my daughter and I agree upon, it’s the importance of good coffee in large quantities to start the day. For the record, my wife does not drink coffee.
There are not many coffee maker brands available in retail stores. Besides Mr. Coffee, there are only three or four other major brands on sale in major retail chains When my search began, I thought these brands represented the “best of the best” using the theory of Darwinian Economics. So far, I’ve chosen two of these brands to try with disappointing results.
I bought a sixty-nine dollar Cuisinart with high hopes. Unfortunately, I chose the color white, which turned out to be a bitch to clean. Within a few months, I grew weary of the futile struggle to keep the Cuisinart free of ugly coffee stains. Two months later, the clock broke. I was actually happy this happened. It gave me an excuse to buy another coffee maker.
I bought another Cuisinart, this time in black. It broke down nine months later. To add insult to injury, I did not notice any real difference in the quality of the coffee it made, except when I replaced the charcoal filter. The better taste lasted two or three weeks, then it went back to “ho-hum” quality. I will never again buy anything made by Cuisinart.
Due to my stubborn preference for cone-shaped filters, I was left with only one viable alternative in my price and shape range. I bought a sexy-looking Krups coffee maker. I expected the German reputation for precision and quality products to hold true for their coffee machines. As reported above, my Krups machine expired after six months. I’m sure the damn thing was made by a tragically underpaid worker half a world away from Germany. What is this world coming to?
It occurs to me that we are faced with much larger problems than poorly made coffee makers. I would gladly buy a coffee maker every six months if it helped to solve the problems in Ukraine and Iraq, for starters.